Amazon is trying to crush class-action suits before they get started
Our take: Major company; significant legal/customer impact; zero technical novelty.
Why Impact & Innovation? We ask two questions of every story: did this actually change something in the real world (Impact), and is the idea genuinely new (Innovation)? Together, that's the TS Score — not engagement, not who posted it, just what matters and what's new.
Amazon updated its terms to require customer disputes be resolved through arbitration with a class-action waiver, preventing most customers from involving judges or juries.
Read the full article at The VergeOpens The Verge's site in a new tab
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